Efficiently managing and planning all personnel and resources is essential for an organization with field employees.
Your employees operate at various customer and/or project locations. To carry out their tasks as efficiently as possible, it’s important that your employees know where they need to be, how to get there, and what they need to do. As a business owner, the challenge lies in accommodating clients who have increasingly high demands and expectations of your employees, while also managing costs effectively.
By utilizing the Field Service Module, your office staff can schedule and prepare various notifications, while your technicians on-site have access to crucial information, can complete checklists, and generate work orders using tablets. This enables you to continue delivering the desired service to your customers.
Implementing this module offers tremendous benefits to your organization. The Field Service Module optimizes both your planning and the actual execution of tasks. Your field employees always have access to customer data and the correct work orders. There is an option to add photos and other documents, and upon completion of a service task, the customer can immediately give digital approval. Your planning department sees in real-time the status of a request, and your file in the GoverMaxx platform is always up-to-date.
